FAQ
Kindly note that as our team works hard to ship your order as quickly as possible! If you need to make changes or cancel your order, please contact us right away. Please contact us at sportyfusionstyle@gmail.com with your order number and we can take care of it for you! Once your order has shipped, we won't be able to make any modifications or cancellations. For more information, please check our return policy. If you have any questions, we're always happy to help!
Do you send photos before you ship custom items?
Due to the high volume of orders we process and ship daily, we're unable to provide photos or mock-ups before production and shipment.
If you'd like to approve a photo for a personalized item, please email us at sportyfusionstyle@gmail.com immediately after placing your order.
We'll always do our best to accommodate your request!
Do you offer refunds under any circumstances?
The only time a refund is offered is if your item breaks during shipment and it is beyond repair. If your item breaks we ask that you send photos of the damaged item within 48 hours of receiving the item (and the box if it's damaged).
Do you offer rush shipping?
Most orders will be processed in our standard 1-3 business days and shipped using USPS ground shipping (for U.S. customers). While personalized items or mixed order may take up to 5-8 business days. If you need it SOONER you can contact us at sportyfusionstyle@gmail.com with your order number and we can take care of it for you! We also provide Rush Order service - Ships in 1-2 business days instead of 5-8 days, and these items will be processed in 2 business days. You can also select USPS Priority shipping at checkout to receive it 2-3 days after it ships.
What is your return policy?
Due to the custom nature of the item we do not accept returns, exchanges or requests for alterations after delivery. We ask that you communicate any specific requests via email sportyfusionstyle@gmail.com before you place your order. We only know about a preference or request if you specify it. We will always do our best to accommodate your requests!
What if I have other questions?
If you have additional questions about our products you can email us at